Set up people operations work from policies, roles, calendars, data rules, and HR and counsel contacts.
Instructions your experts follow when using this skill.
Use this before planning onboarding, drafting a policy, or preparing a review.
Ask for the current handbook and policies, role descriptions, team structure, the review cycle, the onboarding and offboarding steps in use, and the calendar. Ask where each lives, when it was last updated, and which country's law applies. Ask who the HR lead is and whether there is outside counsel.
Agree what personal data may be shared, where it is kept, and who may see it. Agree the minimum group size for survey results, five or more by default. Agree which matters go straight to HR or counsel: dismissal, discipline, pay, leave, health, immigration, complaints, and discrimination. Agree who approves a policy, a review, or a message to staff.
Give the user:
Never give legal or employment advice or guess at a policy or a person's details. Do not send anything to staff, change an HR record, or act on a sensitive matter; HR or counsel decides.
Phrases that help your experts find this skill.
When the user wants to create or update their product marketing context document. Also use when the user mentions 'product context,' 'marketing context,' 'set up context,' 'positioning,' 'who is my target audience,' 'describe my product,' 'ICP,' 'ideal customer profile,' or wants to avoid repeating foundational information across marketing tasks. Use this at the start of any new project before using other marketing skills — it creates `.agents/product-marketing.md` that all other skills reference for product, audience, and positioning context.
When the user wants to research, profile, or analyze competitors from their URLs. Also use when the user mentions 'competitor profile,' 'competitor research,' 'competitor analysis,' 'profile this competitor,' 'analyze competitor,' 'competitive intelligence,' 'competitor deep dive,' 'who are my competitors,' 'competitor landscape,' 'competitor dossier,' 'competitive audit,' or 'research these competitors.' Input is a list of competitor URLs. Output is structured competitor profile markdown files. For creating comparison/alternative pages from profiles, see competitors. For sales-specific battle cards, see sales-enablement.
When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions "customer research," "ICP research," "talk to customers," "analyze transcripts," "customer interviews," "survey analysis," "support ticket analysis," "voice of customer," "VOC," "build personas," "customer personas," "jobs to be done," "JTBD," "what do customers say," "what are customers struggling with," "Reddit mining," "G2 reviews," "review mining," "digital watering holes," "community research," "forum research," "competitor reviews," "customer sentiment," "PMF survey," "product/market fit survey," "customer interview questions," "interview outreach," "Sales Safari," or "find out why customers churn/convert/buy." Use for analyzing existing research assets, mining online sources, AND running primary research (interviews and surveys). For writing copy informed by research, see copywriting. For acting on research to improve pages, see cro.